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Evidence Guide: MEM22018 - Coordinate sales and promotion of engineering-related products or services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEM22018 - Coordinate sales and promotion of engineering-related products or services

What evidence can you provide to prove your understanding of each of the following citeria?

Review organisational operations, markets and customer base

  1. Follow standard operating procedures (SOPs)
  2. Comply with work health and safety (WHS) requirements at all times
  3. Define sales, service and marketing strategic objectives for engineering-related products or services
  4. Establish nature and context of products or services including market potential, technical advantage, customer-supplier relationships and relevant regulatory requirements
  5. Review functional team relationships and organisational fit, available technical and professional support services, communications and reporting lines
  6. Review sustainability and life cycle implications of products and services
  7. Review legal obligations of organisation and team related to consumer protection, trade practices, environmental and commercial legislation related to product or service delivery
  8. Identify relevant organisation accounts and budgets and establish procedures for compliance
  9. Identify available software for marketing and sales operations
Follow standard operating procedures (SOPs)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define sales, service and marketing strategic objectives for engineering-related products or services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish nature and context of products or services including market potential, technical advantage, customer-supplier relationships and relevant regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review functional team relationships and organisational fit, available technical and professional support services, communications and reporting lines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review sustainability and life cycle implications of products and services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review legal obligations of organisation and team related to consumer protection, trade practices, environmental and commercial legislation related to product or service delivery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify relevant organisation accounts and budgets and establish procedures for compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify available software for marketing and sales operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate sales, service and promotions activities

  1. Establish implementation plan, schedule and budgets to achieve promotional and sales objectives
  2. Establish procedures to record progress against objectives, schedule and budget
  3. Participate in and supervise engineering-related sales, service and promotions with stakeholders including customers
  4. Establish processes to ensure self and team maintain currency of technical knowledge of organisation’s products and services
  5. Establish continuous improvement of sales and promotion activities
Establish implementation plan, schedule and budgets to achieve promotional and sales objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish procedures to record progress against objectives, schedule and budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in and supervise engineering-related sales, service and promotions with stakeholders including customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish processes to ensure self and team maintain currency of technical knowledge of organisation’s products and services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish continuous improvement of sales and promotion activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor sales and promotion activities

  1. Communicate and negotiate with stakeholders to establish organisational capability, feedback on improvement opportunities and customer needs, marketing opportunities, and development needs of sales and marketing team
  2. Address constraints and contingencies, and adjust any short-term planning and rescheduling requirements
  3. Monitor implementation of objectives by priority, strategy and schedule
  4. Record progress and results in accordance with procedures
  5. Provide documentation, data entry and analysis according to organisational requirements
Communicate and negotiate with stakeholders to establish organisational capability, feedback on improvement opportunities and customer needs, marketing opportunities, and development needs of sales and marketing team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address constraints and contingencies, and adjust any short-term planning and rescheduling requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor implementation of objectives by priority, strategy and schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record progress and results in accordance with procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide documentation, data entry and analysis according to organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge